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Frequently asked questions
What's included in the price?
The 4 Person Outdoor Infrared Sauna, delivery and professional install (metro), plus a 3-year residential warranty on parts and labour.
For a limited time you also get a free Red Light Therapy panel. Tick it in the add-ons and it's free at checkout. Ends 30 November.
Is delivery and install really free?
Yes. Delivery and professional install by the Chill Bunny team are included in the price for metro areas (within 100km of a capital city). We deliver to your install spot at a time that suits you, then assemble and set up the sauna on site.
Regional areas (more than 100km from a capital city) have a flat $590 delivery charge. Contact us and we'll confirm install for your area.
How does the $100 deposit work?
Pay a $100 deposit to lock in today's sale price and reserve your sauna. The balance is due before delivery. The deposit is non-refundable.
Prefer to pay in full or over time? You can pay the full amount at checkout, or spread it out with Zip, Afterpay or humm.
What do I need to prepare before install?
A flat, level, solid base such as a concrete slab, pavers or a deck that can take the weight. The sauna measures 180cm wide x 135cm deep x 210cm high. Check the Electrical tab for power requirements and send us a photo of your spot. We'll confirm it's ready before delivery.
Can it stay outside all year?
Yes. It's built for Australian conditions with a powder-coated aluminium frame designed to handle sun, rain and temperature swings.
What warranty do I get?
3 years on parts and labour for residential use, or 2 years for commercial use. Please note our outdoor saunas aren't covered by a money-back guarantee.
When will it be delivered?
Delivery timing is shown above the add to cart button. Secure your sauna with a $100 deposit and we'll lock in a delivery and install time with you.
Can I try it before I buy?
Yes. Come and see it at our Balgowlah showroom in Sydney. Book a visit or call us on 0400 767 493.
Still have a question? Call 0400 767 493 or visit our Balgowlah showroom.
Chill Bunny
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