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Frequently asked questions
What's included in the price?
The 4 Person Outdoor Traditional Sauna with Harvia heater, sauna stones, bucket, ladle and thermometer, plus delivery and professional install (metro) and a 3-year residential warranty on parts and labour.
Is delivery and install really free?
Yes. Delivery and professional install by the Chill Bunny team are included in the price for metro areas (within 100km of a capital city). We deliver to your install spot at a time that suits you, then assemble and set up the sauna on site.
Regional areas (more than 100km from a capital city) have a flat $590 delivery charge. Contact us and we'll confirm install for your area.
How does the $100 deposit work?
Pay a $100 deposit to lock in today's sale price and reserve your sauna. The balance is due before delivery. The deposit is non-refundable.
Prefer to pay in full or over time? You can pay the full amount at checkout, or spread it out with Zip, Afterpay or humm.
What electrical work is needed?
The traditional sauna heater is hardwired, so it needs a dedicated circuit connected by a licensed electrician. See the Specifications tab for the exact requirements. We'll talk you through it before delivery so it's ready on install day.
What do I need to prepare before install?
A flat, level, solid base such as a concrete slab, pavers or a deck. The sauna measures 180cm wide x 162cm deep x 210cm high, so check access to your install spot too.
How hot does it get?
Up to 90°C. Pour water over the stones for a burst of steam, the classic Finnish-style experience.
What warranty do I get?
3 years on parts and labour for residential use, or 2 years for commercial use. Please note our outdoor saunas aren't covered by a money-back guarantee.
Can I try it before I buy?
Yes. Come and see it at our Balgowlah showroom in Sydney. Book a visit or call us on 0400 767 493.
Still have a question? Call 0400 767 493 or visit our Balgowlah showroom.
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