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Frequently asked questions
What's included in the price?
The 4 Person Indoor Infrared Sauna, delivery and professional install (metro), plus a 3-year residential warranty on parts and labour.
For a limited time you also get a free Red Light Therapy panel. Tick it in the add-ons and it's free at checkout. Ends 30 November.
Is delivery and install really free?
Yes. Delivery and professional install by the Chill Bunny team are included in the price for metro areas (within 100km of a capital city). We deliver to your install spot at a time that suits you, then assemble and set up the sauna on site.
Regional areas (more than 100km from a capital city) have a flat $590 delivery charge. Contact us and we'll confirm install for your area.
How does the $100 deposit work?
Pay a $100 deposit to lock in today's sale price and reserve your sauna. The balance is due before delivery. The deposit is non-refundable.
Prefer to pay in full or over time? You can pay the full amount at checkout, or spread it out with Zip, Afterpay or humm.
How much space do I need?
The sauna measures 180cm wide x 164cm deep x 210cm high. Allow a little clearance around it for ventilation and access, and check the doorways and hallways on the way to your install spot.
What power does it need?
See the Electrical tab above for the exact requirements. Send us a photo of your space before delivery and we'll confirm it's ready.
Is there a warranty or guarantee?
Yes. It comes with a 3-year warranty covering parts and labour for residential use (2 years for commercial use), plus our 100-day money-back guarantee.
How long does it take to heat up?
Infrared heats you directly rather than the air, so most people are comfortable and sweating within 10 to 15 minutes. You can control it from the WiFi app, so it's ready when you are.
Can I try it before I buy?
Yes. Come and see it at our Balgowlah showroom in Sydney. Book a visit or call us on 0400 767 493.
Still have a question? Call 0400 767 493 or visit our Balgowlah showroom.
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